Privacy Policy
Our commitment to protecting your privacy and personal data
Introduction
Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
Images You Upload
When you remove a background, your image is sent over an encrypted connection to our servers on Cloudflare, processed in memory, and the result is returned to your browser. We do not save the uploaded image or the cutout, we do not show them to other people, and we do not use them to train AI models. If you paste an image URL, our server downloads that image only to process it.
To prevent abuse of the free tier, we count free requests per IP address for one day.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
Payments are processed by Stripe. When you buy credits or a subscription, you enter your payment details on Stripe's checkout page; we never see or store your full card number. We keep a record of what you bought, the amount, and your Stripe customer ID so we can add credits and show your billing history. Stripe's handling of your data is described in the Stripe Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please email support@remove-bg.art.